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Thank you for supporting ViCera™ Ceramic Cutlery. For your convenience, we have created the following logo badge and image links for use on your website or blog:

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  • Usage

    Take care when using this knife as the blade edge is extremely sharp.

    This knife is used for cutting foodstuffs only. It should not be used for any other purpose such as smashing garlic or any other items by turning the blade on its side.

    Ceramic is not able to withstand shock. If dropped from a height the blade is liable to break.

    Always use a plastic or wood cutting board to protect the edge.

    Do not attempt to cut hard ojects such as bones, frozen food, metal, glass, or earthenware. Do not attempt to cut corn or hard thickened items such as pumpkins. Doing so may cause the blade to chip or crack.

    Do not expose to flames.

    Keep out of reach of children.

    In time, tiny chips may appear on the blades edge. This happens to all ceramic knives and does not affect the knife's cutting ability.

  • Warranty

    By registering your product you are ensuring that I-Ward U.S.A., Inc. will be better prepared to meet all of your needs in the event of a warranty claim. Please fill out the following form completely. Registration is not a condition of warranty. REGISTER

  • Sharpening

    If you would like to have your ViCera™ ceramic knife re-sharpened, please fill out this form and include it in a package along with your knife to be sent to the address below. Be sure to have the entire cutting edge of the knife protected and the whole knife itself packaged in such a way as to avoid damage during shipment. DOWNLOAD

  • Returns

    If there are any problems with your order, you will have up to 30 days to return it to us. Merchandise eligible for a full refund must be returned unused and in the original packaging. Full credit will not be given for items returned after 30 days, or if the items returned are not in new saleable condition. Please include a copy of your online order receipt with your return. For exchanges, please email us at or contact Customer Service at 1-877-VICERA5 (1-877-842-3725) M-F 9-5 PST. DOWNLOAD

  • Privacy

      I-Ward U.S.A., Inc. will never sell your personal information to any other company for any reason whatsoever.

    • Collection of Information

      We do not collect or track any personally identifiable information about you when you browse our site. All browsing on our website is done so anonymously. The only personal information we collect is the information you voluntarily submit when placing an order. We request only the information we need in order to process your order, charge your credit card, and contact you in case of any questions about your order.

    • Use of Information

      We use the information you provide to process your order, charge your credit card, and communicate with you about your order.

    • Disclosure of Information

      We will never sell your personal information to any other company. In order to process your credit card charge, we must submit your name, card number, expiration date, billing address, and the dollar amount of the charge to our credit card processing bank, like any other retailer which accepts credit cards as payment.

    • Information Stored on our Web Server

      We do not store any personal information about you on our web server. None of your personal information, such as your name, address, phone number, or credit card number, is stored online.

    • Use of Cookies

      Our website uses cookies to track your order as you progress through our site. Our cookies do not store any personal information about you. Our cookies cannot retrieve data from your hard drive, pass on computer viruses, or capture your name, e-mail address, or any other personal information.

  • FAQs